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Return & Refund Policy

We value customer satisfaction and strive to provide a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase on our platform.

Return Policy

Returns are accepted only in cases where the product delivered is physically damaged, defective, or incorrect at the time of delivery.

Customers must report the issue within 48 hours of receiving the product by contacting our support team along with clear images or videos of the damaged item and packaging.

Products must remain unused, unwashed, and in their original packaging with all tags, accessories, and invoices intact to qualify for return verification.

After verification and approval by our quality team, the return request will be processed accordingly.

Please Note:

  • Returns will not be accepted for non-damaged products.
  • Products damaged due to misuse or improper handling are not eligible.
  • Return requests raised after the allowed reporting period may be rejected.

Refund Policy

Refunds are processed only for eligible return requests approved by our verification team.

Once the returned product is received and inspected, customers will be notified regarding the approval or rejection of the refund request.

Approved refunds will be initiated to the original payment method used during checkout. Refund processing timelines may vary depending on the payment provider or banking institution.

Refund Timeline

Refunds are generally processed within 5–7 business days after successful verification and approval.

Refund Method

Refunds will be credited back to the original payment source such as Credit Card, Debit Card, UPI, Wallet, or Net Banking.

Important Information

  • Shipping or delivery charges are non-refundable unless the product received is damaged or incorrect.
  • Refunds may be delayed due to banking or payment gateway processing timelines.
  • Fraudulent or abusive refund requests may lead to order cancellation or account restrictions.

For any return or refund related queries, please contact our support team.